Isc Co.

Description

ISC is a full service consulting and software development firm specializing in the support of contact centers. For over 30 years, ISC has served the call center community by providing training development, software, and consulting services.

ISC Consultants is a leading provider of contact center Workforce Management software and consulting services. The New York City-based company was founded in 1973 to provide training and consulting services that optimize call center performance.

When you need help, the people you speak with at ISC will understand your issues and priorities. We understand your technical demands. We support your mission to deliver the highest quality customer service at reasonable cost.

Since its introduction as the first ever Workforce Forecasting and Scheduling SAAS, continuing development has kept Irene in the vanguard of Workforce Management solutions. Irene has proven its unrivaled effectiveness both in centers providing nationwide services and in top-performing smaller centers seeking to optimize workforce efficiency, operating budgets and customer contacts.

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