It's Party Time Inc

Description

Frequently Asked Questions Will a moonwalk fit in my backyard? If you have a somewhat flat area about 18' x 18' with no low hanging tree branches, it will fit. We rarely have a problem. We can even set up a moonwalk in your driveway or front yard. Do I need a generator? If you have a standard electrical outlet within 50 feet of the setup area, a generator is not needed. Do you supply an extension cord? We do not supply any extension cords with any of the customer pick-up's or the deliveries. We supply only the cord that is attached to the blower (approximately 15' long). If we are delivering your item, we expect that you have an extension cord plugged in and ready for the driver when he arrives. If I have chairs and tables delivered will you set them up for me? Chairs and tables, in all instances, are driveway-drop off only. We will stack them neatly in your driveway for you to setup at your leisure. This goes for the orders that include a tent as well. If we are setting up a tent for you, the chairs and tables will still be stacked in the driveway. When we return the following day, we expect them to be stacked back in the driveway for pickup. Do you require a deposit? Yes, we require a $50 deposit on all moonwalks and a larger deposit on more extensive orders. We accept cash, check, or credit card prior to delivery. How will I know what size tent to order? We offer a variety of canopy sizes to accommodate your needs. Our staff will calculate the canopy size needed, based on the number of guests that will be attending your event. Ask about our tent packages as well. How will I know if I can fit a certain tent in the area I have? First thing that you need to do is measure the area in which you want to put the tent. You must add 10 feet to the dimensions for staking. (This means that if you want a 20’ x 40’ tent then you need an area that is at least 30’ x 50’). This area must be flat with no obstacles in the way such as bushes, fences, rocks, trees, swing sets, pools, patios, decks or any other objects. If your measurements are close to these requirements or if you have a concern then please call us with the measurements and a description of the location, so we can let you know whether or not the tent is going to fit. If the tent is going on a patio or hard surface such as asphalt or cement and can not be staked down, then you will need to get a frame tent. What's the difference between a frame tent and a pole tent? A pole tent is held up by tension and requires anywhere from 12-40 stakes. A frame tent requires minimal staking, maybe 4-6 stakes, and is held up by a piped frame. People usually order framed tents when they want their tent in an area where they can't or don’t want to stake. You can use water barrels instead of stakes ONLY on a frame tent. Water barrels can not be used on pole tents. We will not install any tent unless it is staked. When should I have my lawn cut? It is extremely difficult to cut your grass after we have installed a tent or moonwalk. Tents have various ropes, stakes, and poles that are secured into the ground throughout the perimeter while moonwalks also have ropes and stakes. Do not wait until the last minute.

Products & services

Similar companies nearby