Jamison Consulting

Description

As an independent consultant in the field of telecommunications, she has considerable experience in the enterprise communications market. Specializing in speech technologies, voice and unified messaging, interactive voice response (IVR), mixed media contact centers and computer telephony integration (CTI), she provides market research, strategic planning and custom consulting services to both end user and vendor clients. She has independently authored numerous white papers for vendors in the area of speech technologies, contact centers, and enhanced voice services for the service provider market, and written for trade press, including Speech Technology magazine, CommFusion, and SpeechRecognition.net. Additionally she has collaborated on numerous independent studies, including co-authoring a multi-client study on Next Generation PBX VARs along with the IN-Fusion Group, an end user study on unified messaging, and the BioMarket Project – a biometric study on consumer awareness and acceptance of biometrics.

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