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Tom also established and served as Director of the Office of Policy, Planning and Advocacy in the New Jersey Department of Human Services. He was responsible for redesigning and restructuring services and personnel policies and assignments for that Department. As the Director of Policy and Planning for the Department of Human Services, he also created the County Human Service Advisory Councils, local planning bodies dedicated to identifying and meeting the needs of individuals and families within their communities.

For over 25 years, Gena has served in key management positions in government. Beginning as a case worker for the Division of Youth and Family Services and later a supervisor, she also worked as Special Assistant to the Commissioner of the NJ Department of Human Services, where she was charged with the hands-on implementation of key state initiatives. She served as state Project Manager for the federal Family Preservation and Support Services Initiative, and as the Director of Planning and Program Development for the NJ Division of Youth and Family Services. Gena also led the Foster Care Improvement Project, a major departmental initiative to improve the quality of the state foster care system.

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