JumpSport

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Description

JumpSport knows that parents have cheaper options at discount stores. With over 16 years of experience in this industry and many innovations and patents that have improved trampoline use, we also have seen the high failure rate from these manufacturers.

Once you have completed your purchase, you will receive an order confirmation email from JumpSport with a summary of your items and an order confirmation number. Your products will be shipped 1 to 2 business days after you receive the order confirmation email. Your order will usually arrive at your doorstep in approximately 5 business days, but could take up to 10 business days. Most orders are shipped in multiple boxes and may not all be delivered on the same day.

If your order is being shipped via freight delivery and you would like the name of the freight company and your tracking (Pro) number, contact our Customer Service department 2-3 business days after receiving your order confirmation email.

Safety comes first with JumpSport. JumpSport was founded to make the fun and exciting sport of trampolining, safe for everyone. In fact, as the Original Inventors of the Trampoline Safety Enclosure, JumpSport made other manufactured trampolines safe before we began manufacturing safe, high-quality trampolines.

If you are unable to contact Customer Service by phone, send an email immediately to customerservice@jumpsport.com . On the subject line of the email, please include your order confirmation number and the word "CANCELLATION". For example, the subject line should say "SA0xxxxx CANCELLATION". Then in the body of your email, please state your full name, order confirmation number, and tell us that you would like to cancel your order. Any additional information that you can provide about the reason for your cancellation will help us to take care of your specific needs quickly and accurately.

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