Kern Health Systems

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Effective: April 14, 2003 THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED. THIS NOTICE ALSO DESCRIBES HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY. We agree to follow the terms of this Notice of Privacy Practices. We have the right to change the terms of this notice, and to make the new notice effective for all health information we hold. If we need to make any changes, we will give you an updated copy. The copy will be mailed to your address in our records. A statement describing our policies and procedures for preserving the confidentiality of medical records is available and will be forwarded to you upon request. Kern Family Health Care (KFHC) is required by law to make your health information private. We are also required to let you know how we secure your protected health information (PHI). How does KFHC use and share my health information? KFHC stores health-related records about you, which includes your: We use this information and share it with others for the following reasons: Treatment. KFHC uses your health information to plan your health care. For example, we share your health information with hospitals, clinics, physicians and other health care providers to help them provide services to you. Payment. KFHC uses and shares your health information to pay for health care services you receive. For example, we tell providers that you are a member of KFHC, and tell them about your benefits. Health Care Operations. KFHC uses and shares your health information, when needed, to help us run our health plan. For example, we use our members' claims data for our internal accounting activities, and for quality purposes. Contractors and Agents. We share health information with our contractors and agents who help us in the tasks listed above. We do obtain confidentiality agreements before we share information for payment or business purposes. For example, companies that provide or maintain our computer services may have access to computerized health information when providing services to us. Contacting You. We may contact you to provide appointment reminders or information about treatments open to you. We may also contact you about other health-related services. Can others involved in my care get information about me? Yes, if we feel it is needed, we may release medical information to a friend or family member who is involved in your care, or is paying for your care. This includes responding to phone calls about eligibility and claim status. Can my health information ever be released without my permission? Yes, we may share health information without your consent. In addition to the reasons already listed, health information can be shared with government agencies and others at times where we are required or authorized by law. The following is a list of instances when we may be required or allowed to share health information without your consent: Are there any times when my PHI is not released? Your health information may be covered under laws that may limit or prevent some uses or disclosures.

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