KickoffZone

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Are your products officially licensed? Yes, all of our collegiate products are licensed by the CLC and the LRG, Incorporated (CLPA). For more information, visit our Collegiate Licensing page. Is it safe to use my credit card for online purchases? Yes, it's extremely safe. At CollegiateGearGalore.com, we provide a secured checkout with Secure Socket Layering (SSL up to 256 bits) for processing your payments online. Add items to your cart and click Secure Checkout to make your payment using a Visa, MasterCard, Discover or American Express. Due to popular demand, you can also use this method to pay using your PayPal account or your Google Checkout account. You can also use your regular checking account through MyeCheck or layaway your order using eLayaway. Payments will be billed as "OCG LLC" - our parent company name. If you have any further questions or concerns, please feel free to contact us by email or call our Customer Service Team at 1.800.510.8325 (8 a.m. - 6 p.m. CST). We look forward to helping you! How do I check the status of my collegiate order? Once you are a registered customer of Kickoff Zone Store, you can log in (top right of every page) and check the status of your order. You may also contact Customer Service directly by calling (334) 558-0864 M-F from 8 AM to 6 PM CST. What is the standard delivery schedule for collegiate orders? Collegiate product production and ship times will vary based on the product(s) selected and individual options chosen. Please note that EACH INDIVIDUAL PRODUCT has an estimated delivery time shown at the individual product pages throughout our site. As a general rule, the following shows the collegiate product category approximate ship times. * Collegiate Jewelry Orders: Approximately 2 weeks * Collegiate Rings: Approximately 4-6 weeks * Collegiate Watches: Approximately 5-7 business days * Collegiate Fashion Jewelry: Approximately 5-7 business days * Collegiate Tailgate Gear: Approximately 1-4 business days * Collegiate Furniture and Accessories: Approximately 1-4 business days Delivery Times: In addition to the manufacturing/processing times, add 3-5 business days for Standard UPS or FedEx ground shipping (depending on destination). Packages are shipped via UPS 2nd Day Air to Alaska and Hawaii. Shipping for APO/FPO, U.S. Territories and international is approximately 1-2 weeks via U.S. Postal Service. : We are unable to deliver UPS Ground, UPS 2nd Day or UPS Next Day to a P.O. Box address. Please contact customer service at (334) 558-0864 M-F from 8 AM to 6 PM CST for additional information. How much will I be charged for Shipping and Handling? Our standard shipping and handling fee for all orders is $10.00. Expedited shipping is available on the ordering site for an additional fee. Why do you charge tax online? All orders originating in the state of Alabama are subject to state and city tax as required by law due to our Company's corporate location in Montgomery, AL. The exact amount of sales tax applied to your online order will appear in the order review screen once you have entered your zip code.

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