Kitchen Kneads

Description

Shipping Policy Shipping is subject to availability of items ordered. Most orders are processed and shipped within 2-3 business days via UPS Ground. Call 1-888-881-9957 for other shipping methods. If a product is out-of-stock the order will be shipped as soon as it is back in stock. ***Items stated "Free Shipping in 48 States" includes only continental U.S. States. Additional shipping may apply to Hawaii, Alaska and designated U.S. Territories. Three day select may not be available in all States. International orders have a service fee of $7.00 plus U.S. postal rates. If UPS is used for International orders, additional shipping may apply on the consumer end. Returns Policy Items in new condition may be returned to Kitchen Kneads for refund or exchange for a period of 30 days after purchase. Refunds are less shipping costs and are subject to a 15% restocking fee with a minimum of $10, restocking fees do not apply on exchanges. This fee is to cover our credit card processing fees and labor. All returns must be given a return authorization code from Kitchen Kneads, you may obtain this code by calling 1-888-881-9957. Additional informaiton below. Food Items and Replacement Parts: All sales of food items are final and will not be refunded or exchanged. Returns on replacement parts are subject to manufacturer's warranty and will be exchanged or refunded only in new condition. Used parts are not warranteed or exchanged. All parts are responsibilty of purchaser and cannot hold Kitchen Kneads liable for any reason of ruin, injury or neglect if consumer installs themself. See our Chocolate policy for addition information. -Defective Equipment: We will refund or replace defective equipment for up to 30 days. After that time period the Manufacturers warranty will apply. Additional Information Items with Free Shipping does not apply to Alaska, Hawaii, and US Territories. These orders will have additional shipping costs that can be found by emailing us at alan@kitchenkneads.com or by calling the 800 number listed in the contact section. Shipping to APO/FPO addresses are handled through the Postal Service with an additional service fee of $7.00 USD plus all applicable charges given by USPS. Cancellation of an Order- For proper cancellation of an order, you must call us at (888) 881-9957 during business hours or email us at sales@kitchenkneads.com . Refusing shipment of an order, you will incur expenses and delay refund or credit. In the event that shipment is refused, we charge a 15% restocking fee. Credit Card Charges are not made until the order is shipped. Credit Card Refunds are only processed and issued to the original credit card and original purchaser that was submitted for payment. International Orders, U.S.Territories, and Military addresses are not eligible for refund or credit. Returns on Used items are not permissible under any circumstances unless defective. If the item is defective, it will fall under the manufacture

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