Leading Edge Logistics

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FREQUENTLY ASKED QUESTIONS This section is created so we can answer questions to some common queries about our services. Thanks for your interest in Leading Edge Logistics! Ultimately it is the service that we provide that gives us this advantage. Our relentless approach to ensuring that all planned activities occur provides our customer the guarantee that their cost will be reduced. We believe that without the proper technology a logistics company cannot successfully service its customer base. Considering the state of the trucking industry, there is only so much you can do from a rate perspective. Carriers need to make money and they are highly valued by our company. Leading Edge has made a significant investment into this area both from a Transportation management and a logistics modeling perspective. LEL provides the power of i2 Supply Chain Software. i2 is the most advanced supply chain software available, providing for tremendous optimization potential which results in cost elimination for our customers. In one such case, we are able to reduce 9% of our customer’s shipments per month via this technology. In addition, we have invested in leadingedgelogistics.com as an on-line track trace tool for our customers. -Please provide a description of representative current client operations that demonstrate Leading Edge’s Capability? All of our customers’ logistics dynamics require high levels of service. Our customers are manufacturers and distributors of products that cover virtually all SIC Codes. Time sensitive/freight sensitive freight is our core competency. Leading Edge Logistics manages numerous projects. We have extensive experience in deliveries of Specialized product to job sites, across border shipments- lean manufacturing programs and freight that is non typical via a dedicated staff that is committed to service excellence. -Describe your business strategy and approach. Leading Edge Logistics is a Performance Based company. Our Risk Transference Strategy is what sets us apart from the industry. LEL positions itself as a resource as opposed to an outsource to our client base. We do not charge fees. We provide our customers definitive pricing and adhere to our contract. Should a truck not be available at the price that we quoted, Leading Edge Logistics pays the difference. Example: A rate from Pittsburgh to Detroit is $500.00. On a particular day we can only find equipment that will move that lane for $600.00. The customer will be invoiced by Leading Edge Logistics at $500.00. Second example: LEL committed to a transit that cannot be met due to a communication failure of ours. Leading Edge Logistics will pay for all expedite cost (including air if necessary) to ensure that all service requirements are met. -How would you account for (cover) and operate our business services in the absence of your regularly assigned staff (Expected / Unexpected illness, vacation, etc)? LEL is structured to provide dedicated Customer Service Personnel to manage the day to day supply chain operation and communicate with our clients. All Leading Edge Logistics customers are managed by a dedicated customer service team.

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