Loading Master, Inc

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What Our Clients are Saying Prior to an inter-company relocation, I had the opportunity to spend three years working with Loading Master from both a transportation as well as a warehousing perspective that involved a one million sq. ft. start-up operation servicing over four thousand customers weekly in a thirteen-state territory. Loading Master hit the ground running and was instrumental in our success as their team already had experience in such a high-pressured environment. They adjusted as needed to our company culture & ever-changing customer demands. Their supervision & crew were open & responsive, worked diligently to make operational improvements when the opportunity arose, visited customers with us, and had representation & input on our safety committee. But what impressed me most over that time was the professionalism and relentless focus on customer satisfaction that Loading Master embodied. - ANDY MONTPAS, Distribution Center Manager For our tire business, Loading Master provided a full range of loading and specialty services for our location from 2003-2006. This included hand loading and unloading a wide variety of light truck, passenger, and commercial truck tires, as well as forklift operation for heavier truck tires. Loading Master also fulfilled all special handling requests as required by original equipment and replacement customers such as product sequencing, lacing, bundled loading, catalog loading, and product verification. I believe the competitive advantage that Loading Master provides is the ability to customize their operation to the unique requirements of shippers and customers. Commonly, Loading Master would send representatives to carrier dock facilities or customer locations to gain a greater understanding of how products are handled and what they can do to improve loading and unloading efficiencies. From my experience, the management team at Loading Master always seemed willing to find solutions and alternatives to challenges we face in meeting customer expectations. - DAN VITS, Traffic Manager I have known Wade Smith for approximately ten years. I went to work for Bridgestone/ Firestone as a distribution manager in March of 1998 in Frazier, Pennsylvania where I met Wade who was the President of the loading service we used. I learned very quickly that Wade was a true member of our team and willing to step in and help in anyway he could. When we moved from Frazier to our new facility in Allentown, Wade was with us in every step of the move. His hands on supervision of the lumpers and truck movements insured that the move was successful. Wade even took responsibility for managing the shut down of the old facility at no additional fee. I can not begin to tell you how big an asset he was. Approximately four years later when I was moved to Lebanon, TN, there was no doubt in my mind what service I was going to use. We consolidated three warehouses from various regions and only had a handful of employees with any experience. Wade insured that every one of his people was fully trained on the very first day of startup.

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