Lonestar MGA

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PRIVACY NOTICE For informational purposes only – No action required We value our business relationship in serving you for your important insurance needs. Lonestar MGA recognizes your confidentiality expectations, and is committed to protecting your right to privacy of any non-public personal information collected before, during and even after you have concluded your business relationship with the MGA. Because we value the business relationship with you, we do not sell customer information or share it with organizations outside of Lonestar MGA for any marketing purposes. Instead, it is the policy of Lonestar MGA and its representatives to: - - - - - We are providing you with the following summary of the kinds of information that Lonestar MGA may collect, what is done with information after it is collected, and how you can find out about such information, if any, we have about you in our records. What kind of information do we collect about you and from whom? We receive the majority of information directly from you. The policy application form that you complete, as well as any additional information you provide, generally provides the information that we need to know. On occasion, you may be contacted by one of our representatives by mail, telephone, and other electronic means or in person to secure additional information. Depending on the nature of the transaction, additional information may be secured from outside sources, such as motor vehicle records, loss information reports, credit reports, court records or other public records. Third parties, such as other insurance companies or investigative consumer reporting agencies may also provide information. An investigative consumer report may gather information through telephone or personal interviews with your neighbors, friends, associates, acquaintances, or others who may have knowledge concerning those items of information. If we order any kind of consumer report, we will notify you and, under applicable State laws and the Federal Fair Credit Reporting Act, you may have the right to request a personal interview. Upon written request, we will give you or tell you how to obtain a copy of the report. The agency preparing a consumer report for Lonestar MGA may keep the information collected about you as permitted by law. What do we do with the information collected about you? Information that has been collected about you and retained will be contained in either the MGA’s policy records or in your agent’s files. The information is reviewed to evaluate your request for insurance coverage and in determining your premium rates. We will also refer to and use information contained in our policy records for purposes related to issuing and servicing insurance policies and claims. Your agent may also use information about you in his/her agency files for insurance marketing purposes or to help you with your overall insurance program. If coverage is declined or the charge for coverage is increased because of information contained in a consumer report we obtained, we will tell you as required by applicable State law and the Federal Fair Credit Reporting Act.

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