Masser Technologies

Description

Masser Technologies is a Texas corporation established in 2004 and dedicated to offer high quality IT support services based on integrity and professionalism. With over 20 years of experience in the Information Technology field, we bring our customers the advantage of having a fully capable IT Department without employee overhead thus reducing operational expenses.

Masser Technologies' vision is to provide a highly reliable and effective technical support solution that relies on integrity and honor. Our customers are our biggest assets and they are the backbone of our company. Our goal is to become their most trusted advisor and to know that we seek and nurture a long term relationship with our customers.

Our approach with our customers is to be a solution provider. We like to solve our customers' problems with the best solutions and products on the market. We analyze our customers' needs and tailor a solution that will solve a problem instead of just selling a technology.

Since its creation, Masser Technologies recognized the importance of aligning with industry leaders and established strategic partnerships with worldwide companies in an effort to provide reliable and proven technologies to our customers.

In 2007, Masser Technologies started the process to become a Managed Services Provider or MSP. Under the previously used "Time and Materials", Masser Technologies was unable to provide customer with proactive support, and instead was only responding to customers emergencies. When the need to do preventive maintenance on our customers' networks, we were always asked "How long would it take" because that directly would be translated into another IT expense.

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