Massive Speed

Description

Returns: All products we sell (unless specified otherwise) are new. They're covered by any and all manufacturers warranties. If you purchased a product that's found to be defective, your best bet is to contact the manufacturer. If they can offer you no help, call us and we'll be glad to assist. Please call the Manufacturer first to avoid unecessary delays.

Inventory: Massive is a genuine full service high performance retailer and installer. We stock a lot of inventory. We don't believe that we should offer products we have no way of getting. Please understand however that we have a showroom, a website and ebay sales departments and sometimes stock is simply gone from one minute to the next. We do however pledge to keep you aware of any shortages. You can choose at that time if you would like to continue the transaction, or we may be able to offer similar alternatives. We do try to keep our inventory counts as accurate as possible.

Shipping Insurance: UPS shipments are automatically insured to $100. USPS packages are NOT insured. Any insurance over and above what is offered will be at $2 per $100, rounding up. You can add this while checking out in the “other credits and discounts” area. If your shipment is lost or damaged in transit, you will need to file a claim with your respective carrier and they will not pay out on packages that are uninsured or under insured. Service: We value our customers and wish to keep all of their experiences positive. We will do everything in our power to please our customers and NEVER aim to take advantage of them. Please, if you feel that you are unsatisfied in any way, CALL us or email us.

About us: We are a full line performance retailer and also offer installations. We have an in house machine shop and can also provide engine building services. We love this business and it is our passion so please feel free to ask any questions.

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