Master Web Designers

Description

1. Definitions. 1.1 "Customer" means the persons, entity or agents and authorized representatives accepting this agreement. 1.2 "Content" means all text, pictures, sound, graphics, video, links, and other data stored by Customer on Master Web Designers’s server computers. 1.3 "Website" means pages presenting the Content stored by Customer on Master Web Designers’s server computers. 1.4 "User" means users of Customer's Website. 1.5 "User Content" means all text, pictures, sound, graphics, video, links, and other data stored by Users on Master Web Designers’s server computers. 1.6 "Confidential Information" means information that Customer takes reasonable steps to maintain in confidence and identifies in writing to Master Web Designers as confidential. 2. Web Hosting. 2.1 - Hosting. Master Web Designers will provide shared server computers, as specified in Exhibit A, with an Internet address for storage and access of Content, User Content, and the Website. The Website, Content, and User Content must be "server-ready." Master Web Designers will provide bandwidth and storage as specified in Exhibit A. If Customer requires additional bandwidth or storage, Master Web Designers will negotiate in good faith to amend this Agreement unless Master Web Designers’s server computers cannot accommodate the requested bandwidth or storage. 2.2 - Website Backup. Master Web Designers will backup the Website in a commercially reasonable manner. However, Master Web Designers is not responsible for lost Content or lost User Content. Website backups will be stored by Master Web Designers for no longer than 14 days. Master Web Designers will provide, at Customer's expense, an electronic copy of the backup Website to Customer upon written request by Customer. Backups are intended for disaster recovery, not the restoration of individual files. 2.3 - Server Logs. As requested by Customer, Master Web Designers will deliver to Customer in electronic form the Server Log of Website activity. Customer will be entitled to one month of log storage free of charge. Master Web Designers may, at its option, charge a fee to Customer for additional space required to store oversized logs. 2.4 - Standards. Master Web Designers’s services will conform to the following: 2.4.1 - Availability of Website. Master Web Designers will provide hosting services for the Website that meet reasonable commercial standards for, among other matters, packet loss, accessibility, latency, availability, and throughput. 2.4.2 - Security. Master Web Designers will take commercially reasonable steps to prevent unauthorized access to the Website, Content, User Content, and Confidential Information stored on Master Web Designers’s server computers. 2.4.3 - Server/Network Computer Outages. Master Web Designers will employ best efforts in providing advance notice to Customer of scheduled server computer/network outages. 2.4.4 - Disclaimers. Master Web Designers provides no equipment, software, or communication connections to Customer.

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