McDermott Top Shop

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Commitment to Excellence! We cannot say it enough. Our number one goal is to ensure you have the highest quality experience both online, and with our Customer Service. Our Network department is constantly looking for ways to expand and improve our network and services for you. Our Customer Service center is staffed with well trained, and friendly technicians who are waiting to assist you with any questions you may have. Honesty! We continuously strive to maintain the highest quality service for our customers.

NetwurX, Inc. started in a basement in Slinger, WI. Through word of mouth and quality service, NetwurX quickly outgrew the basement facilities. NetwurX then moved to a new, completely state of the art facility in Downtown Milwaukee. Again, NetwurX had outgrown the office and opened an additional office back to where it all began in Washington County. Our current Administrative office is located in Hartford, WI at 55 E. Sumner Street, in the old Times Press building. We currently employ around 17 people, all here to provide our promise of excellence to our customers.

If nothing has changed and you believe your password is correct and your cap lock is not on, NetwurX/GDI may be having an outage in one area or another. You should be able to check for outages by clicking on the news section of our web page. If there is a system wide outage we also leave messages on our phone system. Feel free to calll even if we are closed. We realize that if you can't log on, you can't get to the web page. It is an imperfect system but it is just one more tool in the arsenal of providing you with better service and more information.

We provide the fastest Internet connection available by using the most advanced and reliable technologies in the industry.

We have to take extra steps to verify your identity when you contact us. We realize that this can be frustrating if you just have a quick question about your bill or want to report a problem with your voicemail light. We pride ourselves on recognizing our customers and providing personal service and realize that the extra steps to verify your identity can seem onerous or "big telephone company". For better or worse the law requires us to be extra cautious about telephone information. Please bear with us as we take extra steps to keep your information safe.

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