Medquarters

Description

Our “Business Associates” are entities that provide services to us and that require access to certain information in order to provide those services. We provide some services, for instance, through contracts with business associates, including companies that receive phone calls from patients when our offices are closed, and companies that store patient files for us. In addition, we also contract with accountants, consultants, and attorneys to provide us with services.

We may use and disclose health information about you to provide you with respiratory care products and services or related medical treatment or services. To this end, we may communicate with other health care providers regarding your treatment and coordinate and manage your health care with others. For example, information related to your treatment may be shared with a health care provider, such as your physician, a pharmacist, nurse, respiratory therapist, or other person providing health services to you.

Submitting claims to your health insurance for out-of-pocket CPAP and Oxygen expenses The information below is only a guide of general instructions for filing an insurance claim on your own behalf for CPAP, BiPAP or oxygen supplies. Please verify with your insurance company prior to filing a claim. Contact the Member Services department of your insurance company to confirm that they allow subscribers to submit claims for medical expenses purchased out-of-pocket and find out their procedure for submitting claims. Most likely, they will have a Medical Claim Form for you to complete.

We may use health information about you to provide you with reminders about the need to refill supplies. Alternative Treatments. We may use health information about you to provide you with information about alternative treatments or other health-related benefits and services that may be of interest to you.

Medquarters accepts returns on any unopened product within 30 days of the original ship date. All products purchased come with a manufacturers standard warranty. Product(s) must be unused and in original packaging with Instruction/Warranty paperwork. To return a product, contact Medquarters’ Sleep Support Center at 855-547-0242 and request a return authorization number. Items received without valid authorization are not accepted. Please take care in handling and packaging your returned product. All return items are inspected before any credit/refund/replacement is issued.

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