Memorial Business Systems, Inc.

Description

Fred is one of the original founding owners of MBS and is still our principal owner. He also serves as our current company president and lead sales person. Beginning with a combined personal base as a cemeterian (since 1981) and as a scientist, it was a natural flow to find the technical solution to cemetery needs. His solution was to help found the first software company designed exclusively around the deathcare industry. Through his work at MBS he has seen our company grow dramatically in size, product line and client base.

Vickie is the other half of our primary Mapping Services team. Having been a digitizer with MBS since 1998 and deeply involved with our IMAP clients and projects, Vickie is a core of knowledge on many of our client maps and is quick to help with clients issues or just help you understand the use of the map. Coming to MBS with a degree from ITT Technical Institute, Vickie was originally an AutoCAD designer, but has been pulled to the GIS side. Her unique combination of GIS and CAD skills bring an extra polish to each of the maps she takes such pride in producing.

Further enhancing client support is the fact that our client trainers are also our customer support team. This means that not only are you personally familiar with your support team, but they are knowledgeable regarding the issues of your organization. During the training, they will work with your data and your needs. This knowledge then is carried through to each support incident customizing each conversation further.

Memorial Business Systems is in business to provide software and services designed to improve the operational efficiency of our customers.

Jan, who has been with MBS since 1996, is a member of a few teams here at MBS. Originally hired as MBS's accountant, Jan has moved into general office management and HR for MBS and is one of the most treasured support people we have. Through her career here she has also provided her accounting skills to related cemeteries and organizations. She continues to share this experience with our client base as a strong technical support person. Through this she is bringing her strong personal knowledge base of both accounting and the industry to the aid of MBS clients.

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