Merchants Group, Inc.

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Description

We provide our agents with claims inquiry, first notice of loss, and loss run reports in our password-protected Gateway area of our website. Automobile, Property, Liability and Workers' Compensation claims can be reported online through Merchants' website. Personal Automobile claims can also be reported by downloading the Merchants Claim Reporting Smartphone App onto their iPhone or Android. Claims can also be reported to Merchants via telephone or fax. We can be contacted toll-free at 1-800-952-5246 during our regular business hours which are from 8:00 a.m. to 7:00 p.m.

Merchants also provides a section of our website exclusively for agents. In this area, agents can use Policy Inquiry, Billing Inquiry and Internet Quote and Issue for many of our product lines. Agents will also find all of our product manuals in this section. This password-protected area of our site is available to all Merchants' agency personnel in an easy to use format 24 hours per day, 7 days per week. To learn more about becoming a Merchants agent, please see Agent Qualification .

With the addition of physical damage coverage (collision and comprehensive coverage), we provide free roadside assistance .

Since 1918, Merchants Insurance Group has been providing quality property and casualty insurance protection to our policyholders, and we have been earning their business...every day. We provide financial protection to businesses and individuals in market segments with identifiable risk characteristics in the Northeastern, Mid-Atlantic and North Central United States. Merchants’ goal is to achieve a leadership position in our markets by developing and delivering outstanding products, and responding to customer requests and resolving claims quickly and accurately.

Merchants’ annual Producer Training School is an intensive five-day seminar with an emphsis on property and casualty insurance sales. The program was designed to help representatives increase their skills and enhance their sales techniques. The seminar is open to insurance professionals with a minimum of 6 months experience in the industry, and attendees may earn continuing education credits.

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