Midwest It Systems Inc

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10 Things We Do Better Call us today at (507) 526-5979 We challenge you to find another computer consulting firm in Southern Minnesota that would dare to make these promises: - We GUARANTEE 1-hour response time to network emergencies. When your computer network goes down in the middle of a busy work day, you need it fixed immediately so your employees aren ’t sitting around taking a $10,000 coffee break waiting for their computers to come back online. We also offer remote monitoring 24 hours a day 7 days a week to prevent problems before they interfere with your business. - We are big enough to handle any computer job, and small enough to still provide you the individual attention you deserve. Whether it ’s building a new network from the ground up or helping you figure out why you ’re getting an error message when you open a document, you can count on us to help. As a client, you will have a dedicated senior technician and a team of back-up support technicians to ensure you get the highest level of support. You can also count on me, the owner, to get involved with your project to make sure you are getting the best solutions and highest level of service possible. - Our “geeks ” have personality. They won ’t try to keep you in the dark or dazzle you with acronyms. We ’ll answer every question you have in plain English and make sure you understand what options you have available so you can make decisions based on your priorities and budget – not just because we say so. - Our technicians are seasoned, qualified, professionals with years of real world experience. Our technicians also maintain vendor certifications in Microsoft, CompTIA, and HP. We require ALL of our staff to complete ongoing training to ensure we are up-to-date on the latest technologies and solutions. You won ’t find a better qualified team of professionals anywhere. - We GUARANTEE to provide you with the most cost-effective solution to your problem. As a business owner myself, I understand the importance of keeping overhead costs to a minimum. That ’s why I require that all of our technicians are trained to find the least expensive solution to your problem without sacrificing quality. We never charge clients for expensive upgrades, hardware, and solutions that aren ’t 100% necessary. - We GUARANTEE to solve your computer problem right the first time or it ’s FREE. We take extra steps up front to make sure we thoroughly understand the problem, and create a well thought out approach for solving it. This enables us to avoid mistakes and overlooked issues that delay the completion of your project and cost extra in billable hours. We maintain a 99% “fix it right the first time ” track record; and if we can ’t solve the problem to your satisfaction, our visit is free (see #10). - We give flat rate project pricing. Unlike other computer support companies that give you an estimate with an hourly rate for “unexpected circumstances ”, we ’ll give you one flat rate for a project and guarantee to deliver your solutions without charging a penny more.

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