Mikes Computer Land

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HOME MANUFACTURE LINKS FAQ WHEN I TRY TO CONNECT TO THE INTERNET MY COMPUTER TELLS ME NO DIAL TONE WHAT DOES THAT MEAN AND HOW DO I FIX IT? MOST OF THE TIME IF YOUR COMPUTER TELLS YOU THAT IT DOES NOT HAVE A DIAL TONE THE MODEM HAS BEEN HIT BY A POWER SURGE AND THE MODEM CANNOT DETECT THE DIAL TONE. CHECK THE DIAL TONE WITH A REGULAR TELEPHONE IN THE SAME JACK. IF YOU HAVE A DIAL TONE THERE THEN CHECK TO SEE IF YOU CAN PLUG THE TELEPHONE INTO THE MODEM WITH THE SECOND PASS THRU JACK ON THE COMPUTER MODEM. IF YOU HAVE A DIAL TONE THERE THEN THE MODEM IS PROBABLY DEAD AND WILL NEED TO BE REPLACED. FOR A BETTER DIAGNOSTICS OF THE MODEM YOU WILL NEED TO HAVE IT CHECKED OUT BY A TECH THAT HAS THE EQUIPMENT TO TEST THE MODEM. MODEMS NORMALLY COST BETWEEN 20 TO 80 DOLLARS AND USUALLY INSTALLED AT A VERY LOW COST. ======================================================================== WHEN I TRY TO CONNECT I GET AN ERROR 691 CHECK YOUR PASSWORD THE FIRST THING I WOULD TELL YOU TO CHECK IS TO MAKE SURE THAT YOUR LOGIN AND PASSWORD ARE BOTH CORRECT WITH YOUR RECORDS. THEN I WOULD SIMPLY JUST DIAL YOUR INTERNET PHONE NUMBER AND MAKE SURE THAT YOU ARE GETTING THRU TO THE INTERNET PROVIDER. IF BOTH OF THESE ARE OK THEN CALL YOUR INTERNET PROVIDER AND LET HIM CHECK AND MAKE SURE YOUR LOGIN AND PASSWORD ARE THE SAME ON THE MAIN SERVER, THIS IS FOR TEST FOR YOUR RIGHTS TO GET ON THE INTERNET. THEY COULD ALSO CHECK OTHER SETTINGS AND MAKE SURE YOU ARE STILL SET TO WORK WITH THEIR SETUP. =================================================================== WHEN I TURN ON THE COMPUTER IT TELLS ME NO OPERATING SYSTEM FOUND OR INVALID SYSTEM DISK INSERT SYSTEM DISK AND PRESS ENTER WHAT DOES THIS MEAN? THERE COULD BE A COUPLE OF DIFFERENT PROBLEMS. MOST OF THE TIME THIS MEANS THAT THE COMMAND.COM FILE HAS BEEN DELETED. THE HARD DRIVE COULD HAVE BEEN ERASED OR DELETED. MAYBE A VIRUS HAS REMOVED THE MASTER BOOT RECORD SO THE COMPUTER DOES NOT KNOW WHERE TO BOOT FROM. THESE ARE THE EASIER AND CHEAPER PROBLEMS TO FIX. YOU SHOULD FIRST BOOT FROM A FLOPPY DISK AND SEE IF THERE IS STILL DATA ON THE HARD DRIVE. IF YOU CAN SEE DATA THEN IT IS PROBABLY SIMPLY A DELETION OR A VIRUS. NEXT RUN AN ANTIVIRUS FROM A CD OR A FLOPPY DISK. YOU MAY EVEN HAVE TO RUN THE ANTIVIRUS FROM A SEPARATE DRIVE. IF YOU COMPUTER IS MAKING ANY KIND OF CLICKING SOUNDS THEN A GOOD CHANCE THAT THE HARD DRIVE IS HAVING SOME HARDWARE PROBLEM AND MAY HAVE TO BE REPLACED. IT WOULD BE ADVISABLE TO LET SOMEONE WITH THE PROPER EQUIPMENT TEST THE COMPUTER FOR YOU AND MAKE SUGGESTIONS OF WHAT TO DO WITH YOUR COMPUTER. IF YOU ARE STILL HAVING TROUBLE PLEASE CALL US AT 276 889 5738 AND ASK FOR A TECH. ================================================================ MORE FAQ TO COME

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