Momentum Telecom, Inc.

Description

Momentum is always on a mission to assist our customers in finding ways to enhance communications. Our resources page is complete with a wide array of documents and other materials to help our customers gain greater insight to our IP telephony service offerings and get optimal use out of our products. Dig in.

The support of the IBBS team has been key to our success in providing high quality services to our subscribers. We are excited about the opportunities the merger of Momentum and IBBS will provide for future growth in residential and commercial data and phone revenue and the new network tools Northland can use to improve operating efficiencies and quality of service for our customers.

Our products are very simple to use. We provide online directions that show how to use the features. Plus, customers can always contact Customer Support .

We know that providing the best possible customer service gives broadband providers the winning edge in an increasingly competitive industry. The Momentum Customer Care Center delivers the intelligent technical support that data and voice subscribers require. Equipped with Broadband Explorer (BBX), the award-winning provisioning and diagnostic suite, as well as an integrated ticketing system, our technical support representatives ensure quick and accurate resolution to subscribers’ issues.

Momentum offers residential, small business, and enterprise Voice over IP services, broadband monitoring and provisioning and managed support services. We have a simple formula for satisfying our customers across the board. We call it The Momentum Difference. The mantra is built upon our confidence that we will meet and/or exceed our customers’ expectations in all areas of service and support, and if for any reason we are unable to do so, we stand by our Money Back Guarantee.

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