Moss Building & Design

Description

Justin brings to Moss and its customers an impressive track record and proven business skills from his many years of managing corporate IT initiatives for both small and multi-billion-dollar companies. For his kitchen, bath and basement projects, as well as his general management responsibilities at Moss, Justin applies discipline and vision from his strong technical business background. Among the carryover qualities that Justin believes in and demonstrates daily are: the importance of managing information accurately, communicating effectively, and defining customers’ needs precisely. He also knows that beyond effectively managing production, customer service and a personal touch should never be taken out of the equation. Another benefit of Justin’s lifelong interest in technology is his continual evaluation of its use for Moss staff and customers. Breaking out of the “this is the way we’ve always done it” mentality of others in the remodeling industry, Justin makes sure that Moss uses technology to enhance the way Moss communicates with their clients, projects are managed and progress is communicated. "Customers know we’re different the first time they meet with us. Our approach to work and the values we demonstrate every day break the stereotype of the typical contractor.” And Justin can’t help adding, “I constantly keep my eyes open for a better way to use technology at Moss to help projects run even more smoothly. We’ll implement just about anything that gives clients better access to us or more educational information about remodeling."

Products & services

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