NEC Unified Solutions Inc.

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Description

The wide range of products, applications and services available from NEC are designed to provide contact centers with a framework that enables exceptional customer service and supports organizational efficiency. Our solutions address your most important needs: increasing your ability to respond, measuring performance, enhancing customer satisfaction, increasing management effectiveness and developing customer loyalty.

NEC provides a total solution — from assessment and implementation to follow-up service and support. Our industry experts can help you assess your situation to determine what solutions best meet your needs. Through one point of contact, you have access to the industry’s best technology and services. No one is more committed to your needs than NEC.

Software Assurance is NEC’s software subscription and support program, specially designed to compliment your existing NEC software licenses and systems. With Software Assurance, your NEC authorized representative can work with you to access future software versions and schedule upgrades whenever the needs of your business dictate.

IP Telephony is growing throughout the world as communications decision makers begin to take advantage of the potential cost savings afforded by converged infrastructures (See Networking.). NEC America Corporate Networks Group's initiative to facilitate the migration to IP Telephony is called NEON: NEC's Enterprise Open Network. One of the essential aspects of NEON is honoring our commitment to investment protection for our customers.

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