NetReflector, Inc.

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With NetReflector’s enterprise feedback solutions, global corporations gain deep insight into the needs of their customers, partners and employees during daily business interactions. They can take immediate action to save at-risk customers, implement change that makes a difference, empower employees at every level to improve service, and drive profit to the bottom line.Our unique approach to enterprise feedback helps our customers monitor the performance of each critical customer touch-point, including contact centers, help desks, Web site and e-commerce initiatives, sales, marketing and market research efforts. Our innovative and flexible enterprise feedback solutions combine robust, scalable enterprise software with best-practice consulting and service. We integrate seamlessly into any business environment and with any enterprise software application.Industry leaders, such as Microsoft, BP, Expedia, Accenture and many other Fortune 500 companies, use our powerful web-based technology and services daily. Since our inception in 1997, we have retained 100% of our core clients. NetReflector is a 2003 and 2004 Deloitte’s Technology Fast 500 and a three-time Deloitte & Touche Fast 50 winner. Puget Sound Business Journal has recognized NetReflector as one of Wash. State’s Top 100 Fastest-growing Private Companies for four consecutive years. In 2005, NetReflector, Inc. became part of GMI (Global Market Insite, Inc.), a global powerhouse in integrated solutions for global market intelligence. Through this acquisition, NetReflector leverages GMI’s technology, 24/7 services and distribution for our combined customers around the world.

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