Network Direct, Inc.

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Network Direct, Inc. (NDI) was founded in 1989 to provide companies with "one stop" call center outsourcing services for all telemarketing needs such as inbound call handling, outbound calling, "live" agent or Interactive Voice Response (IVR), customer sales, service, and third-party verification. NDI is a professional team of industry consultants, with established, proven track records, that has successfully managed close to $100 million in call center outsourcing business since its inception.

RICK NORSE , Sales Affiliate, has 24 years experience in providing cost effective telemarketing and direct marketing solutions. Rick has worked with several leading advertising agencies including Foote Cone Belding Direct and he has generated thousands of sales leads and new accounts for clients such as American Express, Fireman's Fund Insurance, Arthur J. Gallagher Insurance, Safeco Insurance, First Interstate Bank, Chase Bank, Glendale Federal Bank, Nike, Kaiser Healthcare, FHP Healthcare, and dozens of pharmaceutical companies.

KATHY MASI , Sales Affiliate and Senior Consultant, has over 17 years of experience in all facets of telemarketing and has been responsible for the success of numerous consumer and business programs for clients such as J. D. Power & Associates, Union Bank, Toshiba, ITT/Metromedia, Wells Fargo Bank, GTE, Consumers Union, Countrywide, 20th Century Insurance and Viking Office Products. She has functioned as a consultant, speaker and author and is recognized as an expert in overall call center operations, quality control and call center support services.

NDI provides the kind of solution that upper management dreams about...thoroughly experienced and well-prepared professionals who join your management team, working with you from the initial planning stages to the ongoing, daily management of your outsourced programs in order to help you achieve success. Best of all, NDI will provide our professional advice and service on a no-fee basis to you. NDI is comprised of telemarketing professionals who have held senior-level management positions in the call center industry.

Patrick has worked with such clients as: P anasonic, Sony, Cisco/Linksys, MCI Worldcom, Yamaha, Magellan, Westinghouse Digital, Memorex, SonicWALL, Ascend Communications (Lucent Technologies) and Worldcom . He specializes in building client relationships and assisting with the successful deployment of teleservices outsourcing, continually focusing on finding the right solution for client business needs.

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