Nexidia, Inc.

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Description

Nexidia collects information from users for the following purposes: To provide future service and support. Information collected for this purpose is both contact information and information related to products and service/support requested. This information is also used to provide service, product update, and similar notices. To select content. Information may be collected to help create Web site content and navigation that is most relevant and user friendly. This includes information collected as a result of site navigation as well as information provided in forms.

Nexidia Interaction Analytics for Technology leverages Nexidia’s deep experience in this industry to provide a solution designed to give insight into common metrics and key performance indicators.

Nexidia Inc. is a privately held corporation headquartered in Atlanta, GA with additional sales representation throughout North America, Europe and Asia.

Through defining and tracking metrics that shape agent performance and business processes, our solution provides the trends, correlations and root-cause analysis you need in order to drive down costs, increase revenue and improve your customers’ experience.

Nexidia develops and licenses unique dialogue analysis products and technologies that enable content producers, owners and consumers to get more out of their audio and video media. With over a dozen patents awarded and many more pending, Nexidia powers applications for top media and entertainment companies like Avid, Turner Studios, Thought Equity Motion and MSNBC. Nexidia owns 100% of the technologies we develop, giving us tremendous flexibility in implementation and licensing to meet our customers unique needs.

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