Norglobe

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Description

Our Model is simple, yet effective. We work with our customers through the following life cycle:: Assess Customer’s Environment and Needs Before determining the appropriate solution for our customers, we believe that we have to assess their political, economical, social, cultural and regulatory conditions. These issues become key factors in determining which solutions work and which do not. For example, in some countries, where the telecom wireline market is still government regulated, we find that services, such as VOIP, are treated as fraudulent activities and are prosecuted by the law. Such understanding of the local telecom market provides for sound strategy and an effective system implementation. Define Overall Strategy After understanding our customer’s environment and its constraints, we are able to define a clear and effective strategy that will guide the rest of the process. We involve our customers throughout the whole process; after all, it is their strategy and they will have to own it and defend it. Implement Turn-key Solution At NorGlobe, we study all the different products available in the market place before making a decision to represent the most suitable and effective solution for our customers. We complement our products with our unique added value services, including software development, customized to meet your needs, offering true value and effective turn-key solutions. Provide Effective Training at All Levels of the Organization At NorGlobe, we understand the importance of training, and we also understand that training should be available and provided at all levels of the organization. After all, the decision makers and the owners of the project should understand and be aware of the importance of such an initiative. We utilize several different methods in our training ranging from instructional and illustrative sessions to hands-on practice exercises. Extended Business and Technical Support Our relationship with our customers just starts right after the acceptance of our solutions. Following this stage, we extend our relationship with our customers by offering the following services

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