OSI Physical Therapy

Description

We are a customer intimate organization and go out of our way to accomodate people. We want all our patients to feel a strong loyalty to OSI because of the service and convenience we provide them. Our therapists must deliver outstanding clinical care and all staff must provide exceptional customer service. Although we do not require each therapist to develop a specialty, we do expect all to develop a clinical expertise in treating musculoskeletal conditons. This will allow our staff to provide cost effective care and help our patients understand how to manage their condition.

OSI’s philosophy is to provide each patient with the care needed to progress toward their expected outcomes, manage their care in the most cost effective and efficient manner, and educate them on how to safely manage their condition. We expect our staff to pay attention to detail, go out of the way to satisfy our customers, do the right thing, and treat everyone with the utmost respect and compassion.

Finally, to ensure our staff are providing the best service and the most advanced treatment possible, OSI constantly invests in their continued education. We have established a mentoring and career development program and we fund continuing education coursework for our therapy and fitness staff. OSI also provides its entire staff with internal programs designed for the personal and professional development of its entire staff.

To remain stable in the health care market, we will provide high value to all our customers, partners, and talented staff. Our success is dependent on being the CHOSEN provider of and DESIRED employer for rehab, wellness, and prevention services.

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