Omega Cleaners

Description

If you followed the care instructions on the label and problems result, return it to the store where you bought it. Dyes that run after following the manufacturer's washing instructions and other problems which result are the responsibility of the manufacturer. The safe cleaning method listed on the care label is, in effect, a care warranty. Ask the store for an exchange or refund. If the store will not help you, ask for the manufacturer's name and address and write directly to the company, describing your problem.

We believe in providing the best customer service to our customers. For this reason, we will redo our service again without additional charge if you are not satisfied with our service. We offer the following for your convenience.

The Care Labeling Rule was issued by the Federal Trade Commission in 1971 to help consumers with clothing care. The rule states that manufacturers must tag their clothing with at least one safe cleaning method. Beginning July 1, 1997, manufacturers may use certain care symbols in place of words on labels. These symbols and their meanings are explained on the chart above and in the link at the bottom of this page. Symbols and their written meaning will be required for eighteen months. After January 1998, only symbols can be used by the manufacturer.

Omega Cleaners, Inc. has an expert who has 27 years of experience of doing a quality job of removing all stains. We have three tailoring and alteration experts, each having at least 20 years of experience. We follow procedures to avoid damaging delicate buttons, trims, embroidery, and ornaments. We separate clothes by color, types of fabrics (silk, wool, etc.), and thickness. We inspect all items very carefully and then clean them again if they have any stains. The owner, Mr. Joo B. Lee, has received the required education and certifications related to cleaning fabrics.

Omega Cleaners has an expert who has 27 years of experience of doing a quality job of removing all stains. We have three tailoring and alteration experts, each with at least 20 years of experience.

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