Open Channel Solutions

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With a platform that is designed for quick and easy scalability and complete localization, ModusLink can help your company expand into new regions and developing markets. We also help grow your business through targeted content for discrete user groups and market segments, as well as demand generation and loyalty programs and promotions. ModusLink’s comprehensive financial management services are built on a robust PCI-compliant payment processing system designed to meet the varied customer expectations for online payments in different regional markets.

We collect Personal Information about you only when you elect to provide such information to us, such as when you register to receive products or services, request additional information from us, enter a contest or promotion, or submit an email to us. The information collected might include your name, company name, e-mail address, mailing address, phone numbers, etc. Any Personal Information collected will be used solely for the purpose(s) for which it was collected (for example, to send you additional information about our products or services that you requested) unless you indicate otherwise.

?The rapid growth experienced by a leading manufacturer of personal navigation products was complicated by huge demand spikes and poor supply chain execution, which strained resources, delayed time-to-market and increased overall supply chain costs. Realizing that the most strategic option was to outsource its supply chain management — forward and reverse logistics — the manufacturer chose to partner with ModusLink, enabling the manufacturer to focus its scarce internal resources on furthering its core competency — researching and developing innovative products.

The latest cloud-based technology helps ModusLink improve the quality of your customer interactions and provide quick scalability to meet seasonal or product-driven surges. You can achieve operational efficiency by engaging a single contact center provider with highly trained agents who are adept at working with both consumers and B2B customers. These agents have an in-depth understanding of your company, brand and products.

Our supply chain outsourcing solutions integrate with existing manufacturing operations, transportation partners, e-business systems and customer service programs to become a seamless extension of our clients' global supply chains.

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