Outback Leather

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Frequently Asked Questions How do I place an order online? Ordering is easy and convenient! Simply select your favorite items, add them to your shopping cart and click "check out" for your order total. Once you have entered your shipping address, the shipping total will appear in the middle of the page above the payment options. Can I place orders by phone? We accept phone orders toll-free at 1-888-908-6049. Our customer-care consultants are available everyday 10AM to 6PM EST to answer your questions. What are my payment options? Orders can be placed online using Visa, MasterCard, American Express or Discover Cards. We also offer Google Checkout and payment via Pay Pal Do you charge sales tax? Sales tax will only be assessed for orders that are shipped within the state of Tennessee (9.25%). Do you have a minimum-order requirement? Outback Leather has a $9.99 minimum order. How do I check the status of my order? You have two options for tracking your order: You may track using the tracking info we emailed you after the item shipped. If the item shipped from one of our vendors(drop-shipped) you can give us a call to look up the tracking info. The tracking info may not be available for several days after processing the order. Will I get an email confirmation after I place my order? Yes, you will immediately receive an email confirmation of your order. How do I make changes or cancel my order? You may make changes or cancel your order as long as the order has not been completed. That means it has been or is shipping. We strongly suggest you speak with a customer-care representative as soon as possible with changes or cancellations so we can accommodate your request without any additional delays or charges. What is your return and exchange policy? Return Policy

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