Outsource Testing, Inc.

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Description

Outsource Testing, Incorporated started in 1996 as a software quality assurance services provider. Over the last decade our professional services model has matured to meet the demand of our customers and today’s economic climate. The impact of inadequate information technology management practices is magnified when companies struggle to gain profits while transforming their business model to meet the changing market conditions. Often we have prevented major delivery impacts by third party software or offshore service providers that over promised and under-delivered. Poor project planning and communication in concert with incomplete requirements often created hurdles leading to unacceptable code releases, missed project milestones and broken budgets before testing has even started. Without our services these challenges would not have been uncovered until it was too late in the process. OST understands in these poor economic times that every dollar counts and that quality delivery needs to happen before the first release of code. Our experience provides our customers with the ability to leverage our knowledge throughout the software development lifecycle (SDLC) in a variety of disciplines from our bench of qualified professionals. Outsource Testing has experience with worldwide leaders in healthcare, education, entertainment, financial services, government, insurance, banking, retailers and technology products. Success comes from direct experience instituting best practices, proactive risk mitigation, conditioning and qualification of resources complemented by the right amount of process controls to ensure our customer’s projects delivery is successful within each of our professional teams. Recently, OST launched a new division. Our Customer Service and Technical Support Help Desk . As an industry leading Quality Management Consulting firm we know your job is not complete even after your product has been delivered to the end user. With over 20 years experience in call center management, we have now brought this domain expertise to our customers in providing a full service outsource onshore help desk to help them address their service levels, increase the quality of their customer service while keeping costs down. We look forward to partnering with you.

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