Paragon Revenue Group

Description

Our world-class dialer provides the medium to handle customized calling campaigns from a few thousand calls a month to well above a million or more with out skipping a beat. Highly-trained and incentivized reps work through organized queues for insurance wait dates to check against timely filing requirements and assist our customer service reps so they can be about the business of working with your customers. Experienced healthcare call-center representatives can easily explain itemized statements, deductibles and other common billing questions that may come up during a call.

When you choose to outsource, the transition should be as seamless as possible for you and your patients. Many of our specialists began their careers in healthcare, and bring a wealth of knowledge related to the re-billing of insurance and explanation of charges to your customers. They empathize with patients, while coordinating financial arrangements that facilitate payment.

Whether stand alone facilities or some of the largest health systems in America, hospitals have partnered with Paragon Revenue Group to provide specialized collection services to the business of healthcare. Due to our healthcare focus on this segment of the revenue cycle chain, we are able to to hire, train and invest in staff central to the support and outcomes of any healthcare systems revenue cycle initiatives. This helps us stand-out in a sea of choices. When it comes to your hospitals receivables, you don't have time to work with a collection company that works your patient accounts between credit card debt and outstanding phone bills. You deserve a call center and support team that works healthcare receivables full-time and can understand your business. This translates into a team of individuals that can understand industry specific benchmarking, collection law and the regulations affecting healthcare collection.

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