Parsippany Express

Description

Cancellation Policy A Cancellation fee equal to the total trip cost including gratuity will be charged for any cancellation that is made less than 24 hours before the scheduled pick up time. All out of area pick-ups, require forty-eight hours notice. Parsippany Express is not responsible for passenger flights, which are missed, cancelled, diverted, and delayed or any other incident that results in failure to comply with the required cancellation policy. We will exact our best effort to fulfill client needs, in these instances, subject to wait time fees or late cancellations and re-bookings, without detriment to other reserved clients. No-Show Policy A no show fee equal to the trip cost plus applicable waiting time, tolls, parking, and gratuity will be charged when the passenger fails to show at the designated location for which a reservation has been made. Deposit Policy A non-refundable deposit of 50% is required on reservations for weddings, proms, night on the town, and all hourly charters. A credit card authorization form and liability form is also required before reservations are accepted. Payment Procedures Cash or Credit Card (American Express, Visa, and Master Card) is the standard accepted and agreed upon payment method. Charges will reflect costs incurred while performing transportation services for reservations placed with Parsippany Express by the customer, its agents, and any individuals requesting transportation as an authorized employee of the customer and will reflect costs including but not limited to trip charges, tolls, parking, gratuity, Fuel Surcharge, Administration Fee, and cellular telephone charges. Upon credit approval, subject to minimum $ 2,000.00 per month volume, Parsippany Express will invoice clients upon completion of the reserved transportation with payment due upon receipt of invoice. Invoicing is contingent upon an executed Credit Card Authorization Form to be held on file to apply charges not honored in a timely manner. A late charge of $25.00 will be added to all credit card processed invoices if payment fails to reach us within 25 days from invoice date. Reservation Method Reservations may be booked 24 hours a day, 7 days a week, and 365 days a year. Reservations, changes or cancellations can be done online by logging onto our website at www.ParsippanyExpress.com or may calling our reservation numbers at (800) 664-5609 or (973) 541-1000. In addition, reservations can be made via fax at (973) 541-1643. Reservations are accepted up to 24 hours in advance. Less than 24-hour notice is subject to availability. It is suggested that the Customer supplies Parsippany Express’s toll free number (800) 664-5609 to all traveling passengers.

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