Persona Global

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Dr. János Serényi took part as a lecturer in approximately 60 domestic and 20 international conferences over the course of his career. At the request of a number of higher educational institutes, he regularly works as a lecturer, examiner, and guest lecturer, mainly in the fields of presentations, personal branding and leadership science. He regularly trains executive coaches and interim managers. For the past 12 years, he has been responsible for the development and hosting of individual development programs and trainings.

"The Customer Experience Management methodology and the subsequent audit of AAAT's major touch points with our customers resulted in a list of specific action points designed to improve our product and service quality and the likelihood of customer recommendation. CEM acts as an 'early warning system' enabling companies to take remedial action in their specific markets to ensure sustained or increasing profitability and customers who will recommend them to others.

Access to the Persona Assessment Center (PAC)—over a million dollars worth of online technology designed exclusively to develop the businesses of our partner licensees.

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