Pharmout

Pharmout

  • 41 E Main St
  • Lake Zurich, Illinois
  • 60047

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Description

Kevin Johnson and Susan Hayes formed Pharmacy Outcomes Specialists 14 years ago. Back in 1996, many employers and health plans really didn’t spend a lot of time thinking about pharmacy benefits. But Kevin and Susan were thinking about them – how to improve pharmacy benefits, lower costs and make members productive and healthy. Our goals haven’t changed in 14 years. We each remain 50% owners of the firm, maintaining independence to make business decisions that enhance our client’s goals and our work product. We look back and think what a wonderful group of clients we have enjoyed working with – many of whom have become personal friends. Each project we take on, we want the work we do to assist our clients succeed in their own careers and personal goals, to be an asset to their organization, to be innovative and creative. That’s what makes it enjoyable and personally rewarding to come to work every day or get up and head to O’Hare. Most importantly, the staff we had had over the years makes us proud as employers. We see so many of the people we work with develop and take on new and challenging roles. We always try to foster an environment where ideas are listened to and people are respected for their contributions. Kevin and Susan each bring over 25 years experience in finance, health care and pharmacy benefits consulting. To review their bios, see below. Susan has over 30 years experience in the health care consulting and management industry. As a founder of POS, Susan is responsible for the strategic direction of the firm and specific sales, proposal, product pricing and development. Susan is a lead project manager for the firm's clients, which include Health Plus of Michigan, Connecticut Coalition of Taft Hartley Health Plans and Orange County Public Schools. In her many years in the pharmacy benefits industry, Susan has developed a broad understanding of the market place, services offered by the pharmacy benefit managers and pricing terms that are currently available in the industry. Prior to POS, Susan was Vice President of Marketing for Systemed Pharmacy, Inc and Vice President, Marketing of Walgreens Healthcare Plus. In both positions, she was responsible for the strategic development of the target market and product mix for PBMs, growing retail and mail service revenues and enhancing overall client retention. For five years prior to Walgreen Company, Susan was the National Practice Leader for William M. Mercer, Incorporated, specializing in prescription drug auditing and bid procurement amounting to over $1 million annually in revenue. Clients included Fortune 500 employers. She has published several articles in Business Insurance and Employee Benefit News and was recently quoted in the Wall Street Journal regarding pharmacy benefit practices. Susan is a co-producer of the Pharmacy Benefits Academy and is part of their distinguished faculty. Susan recently testified to the Committee on Oversight and Government Reform, Subcommittee on Federal Workforce, Postal Service and the District of Columbia on Transparency in the PBM Industry (see www.pharmout.com). Susan has a B.S. in Criminal Justice from Northeastern Illinois University.

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