Phoenix Enterprises

Description

System Installations & Hardware Maintenance From the very beginning of deciding what type of system you need through the set up and software install, Phoenix Design & Solutions will make sure the process is painless for you. We have an extensive background in system building and repairs. We understand hardware and can diagnose issues quickly to get systems back on line with minimal down time. Whether you have one or one hundred systems, you can't afford to have systems fail. We make sure all systems are kept current and head off issues before they happen. If a system needs to be taken off line, we attempt to keep this time to a minimum. Timely updates and maintenance ensure a system remains up and running longer. Software Optimization Software vendors update/upgrade their products regularly. They send out patches and critical updates which need to be installed on your systems. Most patches enhance the software's performance or remove vulnerabilities, but occasionally they create unstable environments. We test all patches and updates off line to make sure systems will not suffer any adverse effects. We have experience with many different software packages. We will make sure they are working properly and provide training to your staff. We work with software vendors to make sure the software is installed properly and running optimally. Help Desk Professionals Your company can only be successful if you get the most out of your equipment. Unfortunately, home and small businesses don't always have a large enough budget for a full time help desk staff. Other times you don't need someone on staff full time to answer and resolve issues. That is where Phoenix Design & Solutions can be indispensable. We offer help desk services on a contract basis. You can contact us and we will provide technical support and answer your inquiries. We take a three step approach. First we attempt to walk you through issues over the phone. If we are unable to find a solution , we will connect remotely to your systems (where available) and see if we can't isolate the problem. Many times these two methods are all you need. If, however, you still need more support, we will come to your site to resolve things in person. Don't let tedious technology issues bog you down. Contact Phoenix Design & Solutions and let us get you back to work quickly and efficiently. LAN/WAN Infrastructure Let our LAN (local area networks) & WAN (wide area networks) specialists help you plan, implement, optimize and maintain your network infrastructure. We can harness the power of your existing infrastructure and optimize remote locations. Let us work with you to remove those slow links to remote offices and replace them with cost effective high speed connections. Reduce your total cost of ownership by increasing user productivity and reducing hardware and labor costs. Centralizing your server farm and data storage you gain control over maintenance, data recovery and security. There is no need to pay for remote IT staff or worry about who is doing backups and patching critical systems.

Products & services

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