Pivot Building Services

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Turn to Pivot to experience the advantage of having a building services partner you can count on. While many companies simply talk about quality, Pivot’s business model is totally built around its focus on providing reliable quality with integrity. The goal of Pivot Quality System (PQS) is to ensure quality services and to “close the loop” on work that requires special attention. PQS utilizes people, processes and technology to document, analyze, assign, complete, and follow-up on customer requests or issues, all within a 24-hour turnaround. PQS additionally provides a constant stream of information to the Pivot team, allowing us to constantly learn and improve. This proactive focus, system and commitment to fast resolution separates Pivot from its competitors. Features: Pro-actively anticipates client needs Ensures that all “loops are closed” in 24 hours or less Brings the power of the “Company” to the client, not just one representative Makes it easy to do business with Pivot Benefits: Consistent and reliable service — Key metrics ensure consistency Saves time for the client — One call gets the issue or request resolved Information — PQS captures key data that can be converted into meaningful information and reporting for the client. Dedicated Team : From our customer service agents to cleaning crews and executives, the Pivot team is trained and dedicated to delivering reliable quality with integrity. Range of Services : PQS provides added value for Pivot clients in every business segment Call us at 877-748-6826 for detailed information about how Pivot and the PQS will ensure quality you can count on.

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