Portal Rescue

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Since1962, Valley Telephone Cooperative, Inc. has built high quality communications networks and delivers quality service to over 20 rural communities. Valley Telephone offers an array of services including landline telephone, dial-up Internet, High Speed Wireless Internet, DSL Internet, and business systems. Valley also continues to work on extensive network projects and utilizes state-of-the-art technology to deliver only the best service to our customers.

The Copper Valley Exchange was purchased from US West on April 15, 1995 and is headquartered in the heart of the mining territory in Clifton, Arizona. CVT is a wholly owned subsidiary of Valley Telephone Cooperative, Inc. and boasts approximately 4,500 access lines. Copper Valley Telephone continues to develop and work on extensive network projects in all their service areas -- York, Duncan, Clifton, Morenci, Virden, McNeal, and Elfrida. This is all about us.

About Account Security: To prevent unauthorized access to your account information EBPP will require that you access your account by your unique customer account number and the password, created by you during registration. To maintain the security of your account, it is important that you keep your password private.

This was a very difficult decision and we realize some of our customers will be unhappy with no longer having these channels. Our ultimate conclusion was more customers would have been unhappy with the rate increase we would have been forced to pass onto our customers to keep the channels, and that this is the best choice moving forward in our struggle to help slow the seemingly endless escalation in the cost that you must pay for your TV service. If you should have any questions, please call us at 800-421-5711, or to learn more about the process, go to www.TVOnMySide.com.

For the past 9 days some of our customers have been experiencing intermittent incoming long distance calls. Valley has been working with various long distance providers to troubleshoot this problem. Through the process, we have found that the problems affect customers not only in Arizona and New Mexico, but also Colorado and Wyoming.

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