Practice Enhancement Services, Inc

Description

"After normal and expected growth of hospital revenues through 2007, we experienced stagnant or decreasing production for the past 2 years. We knew we could not continue doing business as usual. After having conversations with several trusted friends and colleagues that had utilized Mike ’s services, we sent him our practice information for our initial, no obligation consultation. We then asked PES to work with our practice. The accountability they provided for our doctors and staff translated into increased “average client transactions ” and greater monthly production. Dr. Kim also did a great job with staff training, resulting in all of us working more efficiently towards the same goals. My only regret is that we did not start with Mike and Dr. Kim sooner. " Jim and Randy Hammon, DVM - Chattanooga, TN “Our practice and profits were stagnant until PES came to us. Since the first day of training our income has increased by 20%+, and for the first time, our doctors, receptionists, and technicians are on the same page. Mike Johnston and Dr. Kim Gloystein knew how to bring out the best in every person in our clinic and we are doing a much better job with our clients and patients. We plan to have them return for a follow up this summer. They ’re that good! Why anyone would not take advantage of this program is beyond me. ” William G. Shannon DVM- Hendersonville, TN “PES has been a huge help getting my new business off to a great start. Mike Johnston teaches doctors/managers to look at the numbers in a business and how changing those numbers affects the overall profitability. Any veterinary hospital would profit from this kind of knowledge. Mike ’s associate, Dr. Kim Gloystein, is an entertaining instructor for staff and doctor ’s alike. She taught my staff to hold each other accountable and work as a team. We are now a more educated and cohesive team of veterinary professionals. We find that clients will comply with recommendations made by a staff that is knowledgeable and dedicated to the welfare of their pets, and this in turn improves the quality of care we can provide for these pets. ” Paula Thorne DVM - Bowling Green, KY “Mike Johnston and his common sense approach to running a business got our practice out of a deep self-inflicted hole. His easy going manner made solving our problems a lot easier than expected. My only regret is not having done this year ’s ago. ” Rick Barry DVM - Director Niceville Emergency Clinic, FL “Mike and PES helped my staff focus on exceptional service with fair pricing, which has helped us weather this current economic downturn … I ’d give Mike and PES an A+ grade on return of my investment …Mike ’s ability to simplify and demonstrate sound financial principals to my staff, paid dividends immediately and continues to positively impact my practice today. ” Randy Lange DVM - Knoxville, TN

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