Product Support Services, Inc.

Product Support Services, Inc.

  • 511 S Royal Ln
  • Coppell, Texas
  • 75019-3807

Description

PSSI's team brings more than 100 years of combined experience in service and repair operations, manufacturing, distribution, service parts supply management, product returns management, remanufacturing, remarketing and product lifecycle management.

Today, PSSI is one of the largest reverse logistics support centers for wireless electronics, intelligent transportation systems, telecommunications equipment, consumer products and electronics in the industry. The company has grown from 40 employees to more than 400 employees by focusing on and becoming an expert in providing returns management services that ensure the efficient processing, repairing and fulfilling of returned goods.

PRODUCT SUPPORT SERVICES INC. (PSSI) specializes in electronics repair and refurbishment to help manufacturers, technology users, service providers, retailers and logistics professionals reduce operating costs and eliminate high levels of waste by extending the useful life of products. Our advanced manufacturing methods provide fast, reliable repair services for a variety of electronics, including wireless, transportation, wireline, telematics, telemetry, consumer, communication, telecom and security equipment. We pride ourselves on delivering cost effective and green returns management solutions.

Once a product has been returned and repaired, PSSI will process your product promptly and get it back into your saleable inventory quickly and affordably. We offer rework , re-kitting , repackaging and fulfillment services that allow your staff to focus on core business. As desired, our fulfillment management team can return your reworked product to you in bulk, or pick, pack and ship it to multiple locations.

PSSI’s state-of-the-art and proprietary Work-In-Process (WIP) systems, and its Material Planning and Warehouse Management systems, enable PSSI to track discrete units by employee, work center, lot, model, work order, location and process through the entire reverse logistics process. Access to this information can be provided to our customers so that they can track the real-time movement of their products.

Products & services

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