Questa Co

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Excellent contract instructors are needed to present financial skills training seminars to the retail and small business banking community. We are interested in receiving resumes from individuals who have the entrepreneurial spirit and/or own their own business.

Recommending solutions to the savings, investment and credit challenges of individuals and small businesses is the key to relationship banking – and relationship banking is vital to increased customer profitability, retention and market share. At Questa, we weave financial and sales training skills into courses that are dynamic, interactive and motivating. Most importantly, we get results. Questa experts combine years of experience in branch management, business banking, sales and marketing to develop the most fundamental instruction available for today’s competitive banking market.

This half-day class inspires tellers and customer service personnel to provide clients with exceptional service by recognizing a client’s financial needs and, if they are unable to help, refer them to someone who can. Banks realize that service personnel play a large role, not just in maintaining client satisfaction, but also in the development of long-term profitable relationships. One of the most common needs of banks is the ability to tap into the opportunities presented every day in normal customer service interactions.

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