Raddon Financial Group

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Fiserv, Inc. (NASDAQ: FISV) is a leading global provider of information management and electronic commerce systems for the financial services industry, providing integrated technology and services that create value and results for our clients. Fiserv drives innovations that transform experiences for more than 16,000 clients worldwide, including banks, credit unions and thrifts, billers, mortgage lenders and leasing companies, brokerage and investment firms and other business clients.

Bill Handel has worked in the financial services industry as a consultant in the areas of product development and management for over 25 years. Since joining Raddon Financial Group in 1990, he has developed several unique programs to assist credit union executives manage the performance of their organizations. Mr. Handel is the author of several books for the financial services industry in the area of product pricing and product development.

Delivery Channel Activity Report -- that focuses on how your customers use the channels available to them. This helps you to make better-informed decisions so you can meet customer needs while maintaining control over costs. This 80 page report is packed with useful information including which channels are most profitable, highlights the channels that indicate ongoing member loyalty, and where unexpected expenses lie. The report is presented via Internet conference by an RFG analyst to your senior management. A Powerpoint version and a printed version are also provided.

The Institute of Certified Bankers TM (ICB) is dedicated to promoting the highest standards of performance and ethics within the financial services industry. The Strategic Planning Study Group Workshop has been approved for 2.5 Certified Financial Marketing Professional (CFMP) credits.

At Raddon Financial Group, we arm financial industry decision-makers with objective data gained through our innovative research techniques and unique database resources. We offer far more than data. We provide strategic guidance and tactical solutions to meet the challenges of the continually changing financial services industry.

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