Ragula Systems Development Co

Description

We are excited to sell FatPipe Xtreme because of the benefits it provides to our customers. Most of our customers are dependant on their WAN and Internet connections for critical interaction with clients and colleagues. FatPipe Xtreme ensures that our customers' connections will be "up" at all times despite intermittent failures of lines, routers, ISPs, or backbones. That is something our customers need. When we can provide a unique solution for their needs they are satisfied, and that leads to great relationships and new referrals.

We have moved our second communications center from the Metairie office in New Orleans to our Headquarters in St. Louis, and now have 90% of our Emergency Road Service call center and Claims reporting operations running from the St. Louis location. That portion of our network is one area I am least concerned with because of the reliability FatPipe gives us with multiple paths for Internet access. It's our intent to provide the best service we can to our customers Fatpipe is one of many products that will allow us to provide that level of service.

Dealing with Fatpipe as been to say the least, "a pleasurable experience". All the way from the the quick turnarounds for products, sales and technical staff. I wanted to make a point that all of this was possible because of the great staff your company has organized itself with i.e.. Martin DeLannoy, Jeff Berman, Dan, Jerrod etc. The superior professionalism, dedication, responsiveness and understanding your staff comes with is priceless and reflects upon the greatness that you company holds not only in product, but in customer services, sales and technical support.

Dealing with FatPipe has been to say the least, "a pleasurable experience". All the way from the the quick turnarounds for products, sales and technical staff. I wanted to make a point that all of this was possible because of the great staff your company has organized itself with. The superior professionalism, dedication, responsiveness and understanding your staff comes with is priceless and reflects upon the greatness that you company holds not only in product, but in customer services, sales and technical support.

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