Redient Systems Corporation

Description

Network Services Why are you tolerating small problems with your computer systems? Any issue affecting IT performance (computer problems, networking issues, etc) costs company money. Our Network Services program is designed to proactively seek solutions tailored to fit your company’s needs: -Redient Technology Review) determines the current technical usage of your company -Redient Infrastructure Plan) implements the best technology for your current business needs. -Redient Maintenance System) ensures your technical success for the future. Your technology should be “linked” with the needs of your business. Redient provides the roadmap that tailors technology to meet your business needs! We are IT for your small business! Redient Technical Review As a first step in performing any work with Redient, all customers are encouraged to have Redient perform a comprehensive Technical Review (RTR) of their current computing environment. The RTR is a complete analysis of the client’s computing environment and business needs that may require technology solutions. This information is acquired through hands-on inspection of the environment and fact-finding interviews conducted with users and management within the organization. The goals of the RTR are the following: - - - - - - - - - - - - - - The deliverable from the RTR will be a document. This document will be a detailed technical document including a description of the current environment with corresponding risks, considerations, and recommendations. The key findings and recommendations will be summarized in a table with priorities, approximate cost and work effort assigned where applicable. At the conclusion of the assessment, the Redient consultants will review the key findings with the client. At this time the client will be able to ask questions about the findings and discuss an acceptable approach to performing the work identified in the analysis. A RTR typically requires a minimum of 5 hours. This includes time for hands-on investigation, client interviews, documentation, and a review of all of the findings. The exact time required depends on the size and complexity of the environment. The RTR document will be a resource that the client can give to any outside computer company so that they can fully understand their environment as quickly as possible. In the event that the client engages Redient for further project work or a support services agreement, this document will enable any Redient consultant to become familiar with the environment without having to spend any time onsite.

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