Replay Systems Inc

Website Links

Description

Replay Systems is a reseller of Next Generation 911 call recording, quality assurance, advanced voice and screen analytics, and workforce management solutions. In business since 1996, Replay has sold, installed, and supported thousands of voice and data recording systems across all types of call center markets. Headquartered in Fort Lauderdale, Florida, Replay has satellite offices throughout the United States. Our company provides all customers with the very best technologies and services for the replay and analysis of voice, screen, and multimedia interactions critical to their business.

At Replay Systems, providing our customers with the highest quality service and support isn't just a statement; it's our company mission.

The Replay Sales Team has years of experience in such diverse industries as public safety, financial trading, travel, government, utilities, transportation, higher education, healthcare, and call centers. Our team's industry experience has proven valuable in finding the "best-fit" solutions for Replay's 1200 customers. The Replay service team has a total of over 400 + years of experience to support Replay's continuously growing customer base.

For 23 years, Digital Speech Systems Inc. has been a leading manufacturer of recording solutions that monitor, capture and archive phone and radio calls. The WinVCL digital call logger/ recorder is a versatile Windows /2008/XP/System7-based enterprise solution that offers a wide range of recording, playback and archiving capabilities. The WinVCL plays a vital role in call centers and enterprise operations by helping them get more out of their communications infrastructure while providing optimum service to their clients.

Founded in 1939, Mears Transportation provides shuttle services, luxury sedans, taxi service and charter bus service to residents and visitors in the Orlando, Florida area. They are the largest transportation provider in Orlando and the company's single largest client is Walt Disney World, Florida. In 2007, Mears selected Replay to replace their older legacy recorder with VPI's Activ! Voice recorder with instant recall application.

Fact sheet

Products & services

Similar companies nearby