Resale Systems LLC

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For prompt answers to other questions, please email us at Fred@ResaleSystems.com or call us at 1-800-77RESALE. Q: Do you offer a warranty on the Refurbished equipment you sell? A: Yes. 1 year warranty on Telephones and 2 year warranty on system parts. Q: If we decided to accept your offer for our used (removed from service) Mitel equipment, what would be the next step. A: Generally, we would ask that you ship the equipment COD, via UPS. UPS will collect payment from us, at the time of delivery, and bring the payment back to you. There are exceptions, for example; if a cabinet is too large, UPS may not ship it. In this case, we would arrange for a freight company to pick up. It's best to give us a call and go over shipping details, we can usually coordinate the pickup and shipping activities. We also pay for ground shipping services. Q: Do you buy other manufacturers of telecommunications equipment? A: Currently, our focus is primarily on used/out-of-service Mitel equipment. Q: We would like to get an offer on our used Mitel equipment. What information do you need from us? A: We would need an accurate part number inventory - it only takes a few minutes to retrieve, and without it we can not make an accurate offer. Part numbers for circuit cards can be found on their faceplates. The cabinets, phones and voice mail units also have part numbers attached. It's also important to provide the color of the phones. Q: How long does it take to get an offer? A: If timeliness is important, email or fax us your part number inventory, then give us a call - with your inventory in hand, we can usually give you an offer over the phone.

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