Richard Lindsay Designs

Description

Your satisfaction is important to us. If a piece you ordered is defective or has been damaged during shipping we will arrange for a replacement, credit or refund your money within 10 days. Richard Lindsay’s designs are made by hand and many are one of a kind creations, so it may be impossible for us to offer an exact replacement. In this event we will help you select an acceptable substitute or process a refund through your credit card account within 30 days of receipt of the item. If your item was damaged during shipping YOU MUST SAVE THE PACKAGING. Please call us at (505)988-4571 or send us an email with a detailed description of the damage. We will issue you a return authorization number and you may send the item back to us at our cost. ITEMS RETURNED WITHOUT AN RMA # WILL BE REFUSED. Please write the RMA # on the outside of the returned package. YOU MUST INCLUDE IN THE PACKAGE a copy of your order confirmation e-mail, the original receipt and invoice with the purchaser’s name, address, phone number, e-mail address and order number.

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