RightAnswers, LLC

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RightAnswers provides IT help desks with self-service applications coupled with industry-leading custom and packaged technical content to reduce the overall number of support calls and improve end-user satisfaction. RightAnswers' integrated solutions also improve first call resolution rates and maximize the ROI from existing support and knowledge management software.RightAnswers trademarked industry-standard Knowledge-Pak® libraries provide help desk technicians and internal end users of enterprise and desktop software applications with more than 120,000 answers to common problems. Knowledge-Paks accelerate problem resolution for more than 200 of the world's most popular computing applications.More than one million individuals and 4,000 organizations worldwide use RightAnswers' solutions. Our customers represent a cross-section of industry-leading large enterprises and small-medium businesses across a variety of vertical markets including financial services, technology, manufacturing, healthcare, telecommunications, retail, education, and government.

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