Rivalhost.com, LLC

Description

Customer Abuse: We have zero tolerance for abusive language and/or abusive behavior towards our company and/or service we provide and/or our employees. Any customer deemed at our sole discretion to be abusive to our company and/or service we provide and/or our employees will result in immediate irrevocable account termination without any refund. Threats to sue, slander, libel, etc., are all considered forms of abuse and will result in immediate irrevocable account termination without any refund.

Our mission is to offer incredible service and outstanding value. Reliability is at the core of our business and we aim to offer scalable web hosting solutions for corporate partners, small businesses, and individuals alike. This commitment to quality and reliability extends to every facet of our company – from our employees, to our partners, to our technology. At the end of the day though, our business is about people. We’ll never forget that.

We are meticulous in handling all the little details so you can relax and build your site. Our down to earth company culture offers one-on-one attention you just can’t get from a cheap hosting company. We base our business model and personal livelihoods on making sure your experience with Rivalhost is second to none. Our goal is to provide outstanding service to a select group of clientele who need and appreciate a full-service professional hosting experience. If we can help make you successful we know in the log run we’ll be successful.

4.4 Third-Party Software. Third-party software available through the Services may be governed by separate end user licenses. By using the Services and the third-party software, Client agrees to be bound by the terms of such end user licenses regarding the applicable third-party software. Client consents and authorizes RivalHost to delegate the authorizations Client provides to RivalHost to its third party service provider(s) as RivalHost deems necessary or desirable to provide the applicable Services.

SLA and Credit for uptime: Rivalhost is committed to providing a standard of service and reliability unparalleled in the hosting industry. Rivalhost guarantees network uptime of 99.9%. Our networks are multi-homed through redundant high-speed carriers which results in you, the customer, always being able to count on fast and reliable connectivity to our network. Rivalhost guarantees the uptime of its network 99.9% of the time excluding scheduled maintenance.

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